Important Information
Policies
To help make your stay at Des Moines Marriott Downtown in Des Moines as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies at Des Moines Marriott Downtown remain organized and efficient.
The policies at Des Moines Marriott Downtown are designed to keep room reservations, arrivals, and departures efficient for downtown business and leisure travelers. Check-in policies require valid identification and payment verification upon arrival, while cancellation policies vary depending on reservation type and booking conditions. Smoking policies apply throughout indoor hotel spaces, and accessibility policies support guests requiring mobility-friendly accommodations. Parking availability, room guidelines, pet restrictions, and hotel amenities are structured to support both overnight stays and longer downtown visits while maintaining organized hotel operations.
- Check-In and Check-Out
Check-in begins during the afternoon, while check-out takes place before midday unless alternative arrangements are approved.
- Identification Requirements
Guests must provide valid government-issued photo identification and a payment method during arrival.
- Smoking Policies
Smoking is prohibited inside guest rooms and indoor shared hotel spaces.
- Cancellation Terms
Cancellation policies vary depending on booking type and reservation conditions.
- Parking Policies
Parking amenities are available for registered guests staying at the hotel.
- Accessibility Policies
Accessible rooms and mobility-friendly public amenities are available upon request.
- Pet Policies
Pet policies may vary depending on room availability and hotel guidelines.